FREQUENTLY ASKED QUESTIONS

To obtain an example finance quotation, simply select the relevant vehicle within the Lexus Range section and follow the link to Vehicle Prices and Finance Quotation.

For a specialised quotation please visit your local Lexus Centre where you can create a finance package to suit your requirements and even apply for your finance in the same visit.

Yes, the majority of our products apply to both new , used and Approved Pre-Owned Lexus.

Usually if you are using a part-exchange for deposit this will be fine, we also have some low deposit options for those who do not have a lump sum payment / do not want the initial financial outlay.

We offer agreement periods ranging from 12 to 60 months, giving you the flexibility to choose a payment period to suit you.

Unlike many lenders we do not usually require personal details such as income or expenditure, and we take no more information than needed to process your application, preserving your privacy.

Yes, we use a credit scoring system which produces an individual score for each application we receive, our acceptance decision is based on this score combined with other information you supply to us. This helps us to identify the risk in offering you finance and helps us to lend responsibly, to order a copy of your credit report visit www.experian.co.uk

There’s no lengthy waiting time, many of our customers enjoy an instant acceptance and our average decision time is just one hour.

As a member of the Finance and Leasing Association (FLA), we support and fully comply with their code of practice, which covers the way that we will work with you. If you would like to receive a copy of this code please visit the FLA website at www.fla.org.uk.

We are authorised and regulated by the Financial Services Authority (FSA). FSA regulations cover both the sale and administration of our Payment Protector and Guaranteed Asset Protection (GAP) insurance products. Our registered number is FRN310226, as an Authorised Firm we are required to maintain the highest standards.

If you wanted to pay off the remaining balance earlier than outlined in your agreement with us you would need to contact our Customer Care team, who would calculate an early settlement quotation for you.

The way in which this is calculated would depend on the type of financial agreement you had with us.If, like most of our customers, your agreement was regulated by the Consumer Credit Act, your settlement amount would be calculated using a formula set out in the Consumer Credit Act.

If you would like to know more about this amount is calculated, a leaflet produced by the Finance and Leasing Association (FLA) entitled ‘Repaying Your Loan Early’ is available from their website at www.fla.org.uk. Simply click on ‘Consumer Guidance’.